Payment / Dispatch

Shipping & Returns

DISPATCH INFORMATION

Inland dispatch

Based on a minimum order value of EUR 100,00, the delivery of our goods throughout Germany is free of charge. Regarding any orders amounting to less than the above-mentioned value, our forwarding rates are as follows:

Insured package – up to 31,5 kg: EUR 4,90 all inclusive

Dispatch abroad

When dispatching abroad, we exclusively deliver our goods to European foreign countries and against payment in advance or paypal, if provided.

Note: By using SEPA remittances for payments made within the EU including the IBAN/BIC code (see below), the customer only has to pay a marginal fee, respectively no fee at all.

In general, our forwarding rates for deliveries to European countries are as follows:

Insured package – up to 5 kg: EUR 18,50

Insured package – exceeding 5 up to 10 kg: EUR 24,00
Insured package – exceeding 10 up to 20 kg: EUR 34,50

Our bank details are as follows:

Jens Scharphuis
Raiffeisenbank Südstormarn Mölln eG
IBAN: DE18200691770010222100
BIC:  GENODEF1GRS